Terms & Conditions menang18
This document outlines the rules, rights and responsibilities that are binding on all registered users at menang18. Please read carefully before using any service on our platform.
Key Points You Need to Know
Six important topics in the menang18 Terms & Conditions are summarised below for your reference.
Account Eligibility
Registration is open to individuals aged 21 and above only. Each user is allowed one account. menang18 reserves the right to verify identity through a valid MyKad or passport.
Bonuses & Promotions
All bonuses are subject to the specified wagering requirements. The 120% welcome bonus up to RM500 carries a wagering requirement of 20 times the bonus amount before a withdrawal can be made.
Deposit & Withdrawal
Minimum deposit is RM20 and minimum withdrawal is RM50 for all payment methods. Withdrawals are completed within one hour after verification is approved.
Account Security
Users are responsible for keeping their password and login details confidential. menang18 will not request account information through any unofficial channel.
Responsible Gambling
menang18 is committed to responsible gambling practices. Users can set deposit limits, loss limits or apply for self-exclusion through the account settings section.
Account Closure
menang18 reserves the right to suspend or close accounts that violate these terms. Funds remaining in the account will be processed in accordance with internal policy once the investigation is complete.
Introduction and Acceptance of Terms
These Terms & Conditions constitute a legally binding agreement between you ("User") and menang18 ("Platform"). By registering an account, accessing the menang18 website or using any service offered, you agree to be bound by all provisions contained in this document.
If you do not agree with any part of these Terms & Conditions, you are required to stop using the menang18 platform immediately. Continued use is considered full acceptance of all stated terms.
1.1 Platform Definition
menang18 is an online gambling platform providing online slot, live casino, sports betting and arcade game services. The platform operates under international licensing and is managed by a responsible management team overseeing all operations.
1.2 Changes to Terms
menang18 reserves the right to amend, improve or update these Terms & Conditions at any time. Changes will take effect immediately upon being published on the website. Users are responsible for reviewing this document regularly. Continued use after amendments is considered agreement to the latest terms.
1.3 Language of Terms
These Terms & Conditions are published in Bahasa Melayu as the official language. Should any translated version exist, the Bahasa Melayu version will serve as the definitive reference in the event of any discrepancy or ambiguity in interpretation.
User Eligibility & Account Registration
Registration at menang18 is limited to individuals who meet the set eligibility requirements. Our platform takes age verification and identity control seriously to ensure all users engage with this service responsibly.
Use of menang18 is strictly for individuals aged 21 and above. Registration by individuals below this age limit is strictly prohibited. menang18 reserves the right to request proof of age at any time and will close any account found not to meet this requirement.
2.1 Eligibility Requirements
- Aged at least 21 years old
- Hold a valid identity card (MyKad) or valid identification document
- Hold an active e-wallet or banking account in your own name
- Have not been banned or barred from using menang18 services
- Registering in a personal capacity and not on behalf of any other entity
2.2 One Account Limit
Each user is only allowed to hold one active account at any one time. Holding multiple accounts is a serious violation of these Terms & Conditions. menang18 reserves the right to take the following actions against multiple account holders:
- Cancel all bonuses received
- Suspend or close all related accounts
- Hold account balances during the investigation period
2.3 Accuracy of Registration Information
Users must provide true, accurate and current information during registration. This includes full name, mobile number, active email and MyKad number. menang18 reserves the right to verify this information at any time, particularly when processing withdrawals. Accounts containing false or misleading information may be closed without prior notice.
Deposits, Withdrawals & Payment Methods
menang18 provides a range of secure and reliable deposit and withdrawal methods. All transactions are processed within set limits and are subject to the platform's anti-money laundering policy.
| Transaction Type | Minimum Limit | Processing Time | Method |
|---|---|---|---|
| Deposit | RM20 | Instant | Touch 'n Go eWallet, DuitNow, FPX, Boost, Crypto |
| Withdrawal | RM50 | Within 1 hour | Touch 'n Go eWallet, DuitNow, FPX, Boost, Crypto |
3.1 Withdrawal Requirements
- Minimum withdrawal is RM50 per transaction
- The withdrawal method must match the original deposit method
- Identity verification is required for the first withdrawal
- Any bonus wagering requirements must be met before a withdrawal is processed
- menang18 reserves the right to request additional supporting documents if needed
3.2 Accepted Payment Methods
- Touch 'n Go eWallet
- DuitNow (direct transfer)
- Online banking via FPX (including Maybank, CIMB, RHB and other major banks)
- Boost eWallet
- Cryptocurrency: USDT, BTC, ETH
menang18 complies with anti-money laundering (AML) requirements. Users suspected of involvement in suspicious financial activity will be reported to the relevant authorities. All deposits and withdrawals must be made using payment methods in the user's own name.
Bonuses, Promotions & Wagering Requirements
menang18 offers various promotions to registered members. All bonuses and promotional offers are subject to specific conditions that must be followed. Failure to comply with these conditions may result in the cancellation of the relevant bonus and winnings.
4.1 120% Welcome Bonus
New members are eligible for a welcome bonus of 120% of the first deposit up to a maximum of RM500. This bonus carries a wagering requirement of 20 times the bonus amount before any winnings from the bonus can be withdrawn.
- Example: Deposit RM100 → Bonus RM120 → Account balance RM220 → Wagering requirement: RM120 × 20 = RM2,400
- Example: Deposit RM1,000 → Bonus RM500 (maximum cap) → Account balance RM1,500 → Wagering requirement: RM500 × 20 = RM10,000
4.2 General Bonus Terms
- Each promotion has a set validity period; expired bonuses cannot be reactivated
- Only one bonus can be active at any one time unless stated otherwise
- Bonuses cannot be converted directly to cash without meeting the wagering requirements
- menang18 reserves the right to modify, suspend or end any promotion without prior notice
- Any attempt to abuse the bonus system through multiple accounts or improper betting strategies may result in bonus cancellation and account closure
4.3 menang18 VIP Programme
Active users are eligible to join the menang18 VIP Programme, which consists of four tiers, each offering a different weekly cashback rate:
- Bronze: Up to 0.3% weekly cashback
- Silver: Up to 0.6% weekly cashback
- Gold: Up to 0.9% weekly cashback
- Platinum: Up to 1.2% weekly cashback
VIP tier upgrades are based on the user's activity level and loyalty. Cashback is credited to the account automatically at the set interval.
User Conduct & Prohibited Activities
All menang18 users are required to use this platform honestly, responsibly and in compliance with all set rules. The following activities are strictly prohibited and may result in immediate action against your account.
5.1 Prohibited Activities
- Registering or using multiple accounts
- Sharing an account with another individual
- Using automation software, bots or third-party tools
- Attempting to exploit the bonus or promotion system
- Providing false or misleading information
- Conducting suspicious or inconsistent transactions
- Activities that disrupt the normal functioning of the platform
5.2 Account Security Responsibilities
Users are fully responsible for all activities that occur through their accounts. This includes:
- Keeping passwords secure and not sharing them
- Reporting any unauthorised access immediately to customer support
- Using secure devices and trusted networks
- Updating account information when changes occur
Violating any of the above terms may result in immediate account suspension or closure, cancellation of all related bonuses and winnings, and withholding of account balance pending investigation. menang18 is not responsible for any losses resulting from violations of terms by the user themselves.
Responsible Gambling & User Protection
menang18 is fully committed to responsible gambling practices. Our platform provides tools and resources to help users maintain control over their gambling activity.
6.1 Self-Control Tools
menang18 users can access the following control tools through their account settings:
- Deposit Limit: Set daily, weekly or monthly deposit limits
- Loss Limit: Limit the amount you can lose within a set period
- Time Limit: Set the allowed time for a gaming session
- Self-Pause: Temporarily suspend your account when needed
- Self-Exclusion: Apply for permanent exclusion from the platform
6.2 Age Limit Policy
menang18 takes the issue of child protection seriously. This platform is strictly for users aged 21 and above. We encourage parents and guardians to use parental control software to prevent children from accessing gambling websites. Any account suspected of being used by an underage individual will be blocked immediately and referred to the relevant authorities.
6.3 Identifying Problem Gambling
If you find that your gambling activity is starting to have a negative impact on your life, finances or personal relationships, we encourage you to immediately use the self-control tools provided or contact menang18 customer support for further assistance. Our customer support is available 24/7 in Bahasa Melayu and English via live chat or email.
Gambling should be treated as entertainment, not as a source of income or a way to solve financial problems. Always bet within your financial means and never bet with money you cannot afford to lose.
Disclaimer, Laws & Dispute Resolution
This section outlines the limits of menang18's liability and the resolution mechanism should any dispute arise between a user and the platform.
7.1 Limitation of Liability
menang18 is not liable for any direct, indirect, incidental or consequential losses arising from the use of the platform, including service interruptions, technical errors or data loss. The platform is provided "as is" and menang18 makes no guarantees regarding the continuity or accuracy of the service.
7.2 Intellectual Property Rights
All content on the menang18 website including text, graphics, logos, icons and software is the property of menang18 or our licensors. No part of this content may be copied, distributed or used without written permission from menang18.
7.3 Dispute Resolution
Any dispute or complaint must first be submitted to the menang18 customer support team via live chat or email. menang18 will endeavour to resolve each dispute within a reasonable time. If internal resolution is unsuccessful, both parties agree to refer the dispute to a neutral resolution body appointed by the international licensing authority.
7.4 Termination of Service
menang18 reserves the right to terminate or suspend any service, whether in whole or in part, at any time. In such cases, users will be notified and any valid account balance will be returned according to the established procedure, subject to compliance with all relevant conditions.
Frequently Asked Questions About Terms & Conditions
Answers to common questions about menang18 Terms & Conditions.
Understood Our Terms? Let's Get Started!
Register a menang18 account today and enjoy a 120% welcome bonus of up to RM500 on your first deposit. The registration process is simple and the minimum deposit is as low as RM20.